24/7 Chat Reference
Chat Reference
Chat Reference service allows you to ask reference questions and get answers in real time, 24 hours a day, 7 days a week by connecting with a librarian via live chat.
In order to provide 24/7 reference service, the Onondaga County Public Library subscribes to QuestionPoint, a global network of cooperating libraries.
When you connect, you will often be chatting with a librarian from outside the Onondaga County library system. Onondaga County reference librarians monitor the service a limited number of hours per week.
If you need an immediate answer to a question or have a question regarding your OCPL library card or hold requests made through the OCPL catalog, please use the e-mail reference or telephone reference services.
For assistance with your reference question:
click the "Chat with a Librarian" icon to begin your chat session.
Last updated August 19, 2009