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Telephone Reference
Telephone Reference is a service that provides answers to brief, factual
questions, information about the library catalog and library services
and programs.
Call (315) 435-1900.
OCPL librarians are available to take your calls:
Monday - Friday: 9am - 4:45pm,
Saturday: 9am - 3pm
Email Reference
Email Reference service allows you to submit questions to an
Onondaga
County librarian via email.
Replies are usually sent within 12-48 hours.
Send your question to reference@onlib.org
Please be as complete and specific as possible.
This will
help us provide you with the best answer.
24/7 Chat Reference
Connect with a librarian via live chat to ask reference questions and get answers in real time,
24 hours a day, 7 days a week.
The Onondaga County Public Library subscribes to QuestionPoint,
a worldwide, collaborative service.
It is staffed by Onondaga County reference librarians
a limited number of hours per week.
When you connect, you will often be chatting with a librarian from outside the Onondaga County library system.
Click the "Chat with a Librarian" icon
to begin
your chat session.